Embedded Files
As at 1st January 2025
1. We charge for the day of arrival and day of departure.
2. Boarding fees in excess of three months will be subject to separate negotiation. A separate payment schedule will be required for long-term bookings.
3. There is a minimum charge of three days boarding.
4. There is a minimum stay of seven days at Easter & Christmas/New Year. Please note that although we are open for boarding throughout the year, that we are closed for collections and drop offs on Bank Holidays (including Christmas Day, Boxing Day and New Years Day).
5. A 50% deposit is required at the time of booking. The balance must be paid before or at the drop off.
6. In the event of you having to cancel your booking, the following charges will apply;
Days prior to arrival Cancellation Fee
30 days or more No Charge
15 – 29 days 50%
Less than 15 days 100%
7. Boarding charges are at the rate applicable at time of collection.
8. All days booked are chargeable. There is no reduction for early collection. All drop-off and collection times must be arranged in advance and confirmed via the booking form. Any changes to the agreed times must be approved in advance. Late collections may incur an additional charge, calculated at an hourly rate.
9. Owners are responsible for any veterinary bills incurred by their cat(s) while in residence, payment of which must be made on collection.
10. You agree that Poppie's Cattery can administer any medication or treatment necessary. All medication should be in its original packaging.
11. If boarding more than one cat you agree that they can share a lodge and give us authority to separate them if necessary.
12. All flea and worm treatments must be up to date at the time of boarding.
13. Cat(s) must be transported to and from the cattery in a suitable secure cat carrier which will remain at the cattery during the stay.
14. Payment of all charges to be made by the date of drop off of your cat(s) by bank transfer, cash or debit/credit card.
15. If a cat is not collected on the appointed date and the owners have not made contact within 14 days of that date in addition to us not being able to speak to the emergency contact, we reserve the right to assume ownership of the cat and make whatever arrangements for its future welfare we deem necessary.
16. Poppie's Cattery retains the right to increase fees annually, in line with the RPI forecasts and a percentage relating to statutory wage increased. If increased rates are decided, they will be implemented from the 1st April each year, and any bookings that fall after that date will be subject to the new prices, regardless of when the booking was made.
17. We will make every effort to provide you with 24-hour access to the camera, allowing you to check in on your cat(s) throughout their stay. However, there may be times when access is temporarily unavailable due to routine cleaning, system maintenance, or technical issues. We will do our best to keep any disruptions to a minimum.
If you would like any additional information or would like to inspect the cattery please do not hesitate to contact us on 07783 909126.
Google Sites
Report abuse